Privacy Policy

This Privacy Policy describes how Jodoroe.com ("we," "us," or "our") collects, uses, and shares personal information when you visit or use our trading course platform for beginners. We are committed to protecting your privacy and handling your data in an open and transparent manner.

1. Information We Collect

We collect several types of information from and about users of our website, including:

• Personal Identifiers: Name, email address, phone number, and payment information when you register for our trading courses.
• Account Information: Username, password, and profile details.
• Course Progress Data: Information about your progress through our courses, quiz results, and completion status.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, clicks, and other navigation data.
• Device Information: IP address, browser type, operating system, device type, and other technical information about your device.
• Communication Data: Records of your communications with us, including support inquiries and feedback.

2. How We Collect Information

We collect information through:

• Direct Interactions: Information you provide when creating an account, purchasing courses, or communicating with us.
• Automated Technologies: Cookies, web beacons, and similar technologies that automatically collect data as you navigate our website.
• Third-Party Sources: We may receive information from payment processors and other service providers that enable our platform functionality.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our trading course platform
• To process payments and fulfill your orders
• To track your progress and personalize your learning experience
• To communicate with you about your account, courses, and platform updates
• To improve our website, courses, and user experience
• To analyze usage patterns and optimize our educational content
• To protect our platform from fraudulent activity and ensure security
• To comply with legal obligations and enforce our terms and policies

4. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Contract Performance: Processing necessary to provide our services and fulfill our contractual obligations to you
• Legitimate Interests: Processing that serves our legitimate business interests, such as improving our services and preventing fraud
• Consent: Processing based on your specific consent, which you can withdraw at any time
• Legal Compliance: Processing required to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your personal information with:

• Service Providers: Third-party companies that provide services on our behalf, such as payment processing, hosting, and analytics
• Business Partners: Trusted partners who help us deliver our services and improve our platform
• Legal Authorities: When required by law, court order, or governmental regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data would be transferred as a business asset

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The length of time we have an ongoing relationship with you
• Our legal obligations under applicable laws
• Relevant statutes of limitations for potential legal claims
• Our legitimate business purposes

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: The right to request copies of your personal information
• Rectification: The right to request that we correct inaccurate information
• Erasure: The right to request that we delete your personal information
• Restriction: The right to request that we restrict processing of your information
• Data Portability: The right to receive your personal information in a structured, commonly used format
• Objection: The right to object to our processing of your personal information
• Withdraw Consent: The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve your experience, understand user behavior, and enable certain website functionality.

You can control cookies through your browser settings and other tools. However, disabling cookies may limit your ability to use certain features of our website.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as quickly as possible.

11. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We implement appropriate safeguards when transferring personal data internationally, such as standard contractual clauses approved by relevant data protection authorities.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on our website with an updated effective date. We encourage you to review this Privacy Policy periodically.

This Privacy Policy is effective as of June 15, 2024.